Thirsk and Sowerby Leisure Centre Development FAQs
As a customer at Thirsk and Sowerby Leisure Centre, we want to make sure you are kept up to date with the development project, including the closure of the facility.
Hambleton District Council have committed £4m in order to revamp Thirsk and Sowerby Leisure Centre, including an extension and centre upgrades.
The council are dedicated to investing in the local community at a time when health and wellbeing has never been more important as we continue our battle against COVID. The development scheme demonstrates our commitment to provide a leisure centre which is up to date, accessible and provides a positive experience.
What does the development include?
- Two extensions which house a new state-of-the-art gym extension, including 24/7 access (available from 8 November, induction required), a new multi-purpose studio and a group cycling studio, including Technogym’s virtual cycling solution.
- Updated and modernised gym and studio changing rooms.
- New, modern reception and seating area.
- Refurbished pool changing village.
- Deep clean and regrouting of the swimming pools.
- New Roof.
- Updated energy efficient plant equipment.
When does the project start and when will the improvements be completed?
Construction works will begin on 1 February 2021 and the centre will reopen on Wednesday 27 October 2021.
The leisure centre and carpark will be closed until the re-opening date.
How can I contribute my views?
Reopening information is available here:
How will I be kept up to date with progress?
Updates will be posted here and via our Facebook page or Zest app. You can download the Zest app via the App Store or Google Play, search Zest@hambleton
I am a Direct Debit member, how does the closure affect my membership?
There is no action required if you have a membership paid by Direct Debit that was originally taken out at Thirsk & Sowerby Leisure Centre, we will suspend your membership until the improvements are complete and the leisure centre reopens.
Customers have the opportunity to use Bedale, Northallerton and Stokesley Leisure Centres.
All memberships will be automatically restarted ready for 27 October 2021. If you do not wish to have your membership reinstated, please email email@example.com by 31 October 2021.
Members that paid on 15 December 2020, your DD will be collected as normal on 15 November 2021. If you paid on 1 January 2021, your DD will be not be collected until 1 December 2021.
From reopening there will be a monthly £3 premium (£36 Annual Cash) to access the gym and fitness classes at Thirsk and Sowerby Leisure Centre. This premium will be applied for free to all returning Zest Freedom members for their first year if you return before the 30 November 2021.
I have an annual membership or a Zest Discount Card - will this be extended to account for the closure period?
All annual memberships and Zest Discount Cards will be extended by the length of the full period that the leisure centre is closed if you do not wish to and have not made use of any of our other centres.
My child attends swimming lessons and/or has a Junior membership. How does the closure affect us?
All Learn2 Swim membership and Junior memberships will be suspended until the improvements are complete and the leisure centre reopens.
There is no action required from you. If you were in a Learn to Swim class before the centre closed, we will contact you. This will allow the team to make the necessary contacts following a scheduled return plan. These contacts will commence from Monday 18 October – Sunday 24 October 2021.
How do I access 24/7?
You will need to speak to a receptionist or gym instructor to arrange an induction/familiarisation appointment after which you an authorisation tag will be added to your account to enable you to access the gym out of hours.
Please note: if you already use Northallerton Leisure Centres 24/7 gym you will still need a separate 24/7 authorisation for Thirsk & Sowerby Leisure Centre.
What if I attend with a school or a club?
Schools and clubs have been notified regarding the leisure centre closure and reopening and will contact you separately if necessary.
How do I become a member?
We are not accepting new members until 01 November 2021. After this date you are welcome to visit the centre, call reception or register online:
What about the All Weather Pitch?
The pitch will remain open as normal in line with any lockdowns and COVID restrictions.
I attend Take That Step, what is happening with the scheme?
Take That Step will operate virtually/remotely as it has been during lockdown and COVID restrictions. Any changes will be communicated via your TTS Health and Wellbeing Officer.
Will I still be able to access the Flatts?
Yes. All public rights of way will remain. Some other routes to the Flatts may be inaccessible and you will need to find an alternative way around.
Are there any changes to the car park?
The car park is still designated for leisure centre and Flatts land users only.
From reopening our security partners will be onsite supervising the use of the car park. This is to ensure that it is used by leisure centre and Flatts land users only.
A car park management order will be introduced shortly to assist this supervision. Visits to the car park will be time-limited and require a ticket to be displayed. These tickets will be free and available from the machines which will be installed in the car park. Car park wardens will patrol the area and issue parking tickets when necessary.
Should the leisure centre car park be full, then the closest car park is the Nursery Car Park, 200m away. For improved safety and security we have installed lighting on the footpath which leads to the car park from Chapel Street.
If I cycle is there anywhere to leave my bike?
The original cycle racks are still in place and additional racks have been installed closer to the entrance and underneath a canopy.
Thank you again for your patience and we are sorry for this disruption, however we are confident that you will be thrilled with the new look centre when it reopens on the 27 October 2021. We look forward to seeing you again soon!