Performance management

We are committed to delivering the highest quality services that our local people want, at the lowest possible cost.  The Council Plan outlines our goals and how we intend to achieve them, but in order to ensure we are achieving these aims we constantly monitor, measure and manage our performance.  

The Performance Management Framework describes how this is accomplished.  

Performance is managed through a cyclical review process that monitors progress towards defined targets, identifies any improvements needed and determines action plans.