We offer support and help whether you are homeless or worried about becoming homeless.
Housing Options operate an appointment service from 8.45am until 5.15pm Monday to Thursday, and 8:45am until 4.45pm on a Friday. If you are not homeless tonight please contact the Housing Options Team on 01609 779977 to make an appointment or email firstname.lastname@example.org
If you are homeless tonight, please go to customer services at the the Civic Centre or contact us and ask to see a Housing Advisor. You will be seen at some point of the working day but you may have some waiting time.
You can find emergency contact details here.
What to expect at the interview
At your interview we will provide you with an action plan listing what we will do and what you need to do.
We need to consider the following five points when we assess an application
are you eligible for accommodation or assistance under the homeless legislation?
are you homeless or threatened with homelessness within the next 56 days?
do you have a priority need?
are you intentionally homeless?
do you have a local connection with Hambleton?
Out of hours contact
If you need help outside of our office hours an emergency service is available on 01609 767267.
Please do not give false information in order to obtain council accommodation - you may be prosecuted.
- Hospital discharge
- Former members of armed forces
- Young person's entitlement when leaving care
- Domestic violence
- Relationship breakdown
- Housing advice on release from prison
Homelessness Reduction Act 2017
From 3 April 2018, the Homelessness Reduction Act 2017 came into force. The act puts a legal duty on councils to offer more support to a wider range of people who are homeless or threatened with homelessness and to intervene earlier.
You can view our Homelessness Strategy for a breakdown of the Council's key principles, priorities and the actions we are taking to combat homelessness in the district.