The National Food Hygiene Rating Scheme is a Food Standards Agency/local authority partnership initiative to provide consumers with at-a-glance information about hygiene standards in food businesses found during planned inspections.
To help your food business get the most out of its food hygiene rating, use the online toolkit which has ideas on how to promote hygiene standards and help increase your number of customers who come through the door or order online.
How are businesses rated?
After each planned inspection a rating from 0 (the worst) to 5 (the best) is awarded based on food hygiene and safety standards found at the time of the inspection in the following areas:
- compliance with food hygiene and safety procedures
- compliance with structural requirements
- confidence in management controls/procedures
The rating does not reflect the quality of food or the standard of service provided.
Request an reinspection
The food hygiene rating system has recently changed and you can now request a reinspection straight away providing you are confident that you have rectified the non-compliance identified at the time of inspection. The officer will give you a ‘new’ food hygiene rating based on the level of compliance that is found at the time of the revisit - you should be aware that your rating could go up, down or remain the same.
How much will it cost?
The fee for a re-inspection is £250.
What do I need to do?
Complete the requests revisit form.
You can pay for your application online right now using our secure payment system. Make sure to select the correct service from the left hand side.
When will the inspection take place?
The inspection will be a full unannounced inspection, and will take place wtihin 3 months of written request for a revisit and receipt of the fee.
What happens if I do not get the score I want?
The existing safeguards remain in place, however you can apply again.
Can I still request a revisit without payment?
Unfortunately no. The payment is to cover the cost of the service.
North Yorkshire County Council 'Healthier Choices' scheme
Healthier Choices is a free certification scheme from North Yorkshire County Council that supports businesses who provide their customers with healthier eating options. You can find out more about the scheme and view other businesses already taking part here.
Making the most of your food hygiene rating
This toolkit helps your food business get the most out of your food hygiene rating, providing imagery guidance, downloadable resources and banners you can use for your website, available here.
Safeguards for food businesses
To be fair to businesses the scheme includes a number of safeguards:
- an appeal procedure
- a right to reply
- request for a revisit to be assessed for a new rating when improvements have been made
Frequently Asked Questions
Find answers to frequently asked questions on the Food Standards Agency FAQ here.
- Customer Food Hygiene Rating leaflet
- Businesses Food Hygiene Rating leaflet
- FAQ Food Hygiene Rating Scheme
You can get more information, safety tips and hygiene advice on the Food Standards Agency website.