Council Tax reduction and discounts

Change of circumstances for Council Tax reduction

The law says you have to tell us if there is any change to the information we have used to decide your entitlement to Council Tax reduction.

You have to tell us about any change straight away. You still need to let us know even if you have only just claimed, or you've already told another organisation like Jobcentre Plus, the Pension Service or your landlord.

When we send out your notification letters the information is based on the circumstances you have most recently informed us of. If any of your circumstances change, it may affect the amount of benefit you receive. There is the possibility that you may get too much and have to pay it back. You could even have your benefit stopped or possibly face criminal charges for fraud. 

You can tell us now using our report a change of circumstances for Council Tax Reduction form.

Changes to tell us about 

You need to tell us about changes in your circumstances if:

  • your home details change. You are moving home, changing your tenancy or getting a new landlord 
  • your payment circumstances change. You need to change where, how or to whom we pay your benefits.
  • your circumstances or your partner's circumstances change. You have changed your name, your employment, the benefits you receive, your income or had a change in savings
  • the people in your household's circumstances change. Any one in your household changes their name, their employment, the benefits they get, their income or have a change in their savings. Tell us immediately if someone moves out or a new person moves in. Also tell us if a child changes school

If you are admitted to hospital for any period of time you must inform us as soon as possible. It is important we know the date you are admitted and the date you leave in order to calculate any changes to your benefits.

If you are not sure, it is always better to tell us.

Do it online

You can tell us now using our report a change of circumstances for Council Tax Reduction form.

Use the app

Anyone claiming Council Tax reduction or Housing Benefit can report a change in their circumstances using the free Hambleton Ferris App.

This is available through Apple iStore or Google Play Store, or search for Hambleton FERIS. It is free to download.