Register to vote

Canvass Reform 2020

What is the new canvass?

Each year the Electoral Registration Officer (ERO) has a legal requirement to conduct an annual canvass. The aim of the reform is to make the process simpler and clearer for citizens and reduce costs whilst safeguarding the completeness and accuracy of the register. 

How does the new canvass work?

Step 1: Data Matching

  • The Electoral Register was sent securely to the Department for Work and Pensions (DWP) database and was matched with their records beginning of June. Electors names and addresses were matched against details held by the DWP. In addition to this the ERO can use local data (e.g. Council Tax records) for matching purposes.
  • If all the people registered to vote at the property can be matched with either of these databases the property will be sent down the Route 1 canvass process
  • If there are any people at a property that cannot be matched then the property will be sent down the Route 2 canvass process.
  • Care homes, nursing homes and all other properties that have a responsible person (A responsible person is defined as being any person who lawfully holds or has access to and may lawfully disclose information to the ERO in respect of each person who is residing at a property and is eligible to be registered)) will be sent down the Route 3 canvass process

Step 2: Routes of Communication

Route 1

  • If we hold an email address for you we will send you an email to ask you to confirm that the details we hold for the property are correct. If you need to submit any changes you will be asked to do this. (emails will be sent from [email protected] )
  • Within the email there will be a website address to access your property details – www.householdresponse.com/hambleton
  • You will receive two security codes in the email, these are required to login to identify your property.
  • After logging in you will be able to confirm the details we hold for the property are correct or make changes to the details we hold for the property.
  • If we do not hold an email address for you, or we do not receive a response from that email, we will send the property a form with the elector details listed on it. If the elector details are correct you do not need to do anything more. If you need to add or remove someone from the property or make any other changes, go to the website address and use the security codes on the form to login and complete the change (We strongly encourage you to opt for the online response at this present time).
  • If you do not wish to make changes online you can post the form back to  - Electoral Registration Officer, Hambleton District Council, Civic Centre, Stone Cross, Rotary Way, Northallerton, DL6 2UU

Route 2

  • We will send a form to the property through the post which will have elector details listed on it, if we have any registered electors at the property. A blank form will be sent if no one is registered to vote at the property.
  • We need a response from this form even if there are no changes to report.
  • If you need to add or remove someone from the property or make any other changes, go to the website address and use the security codes on the form to login and complete the change. (We strongly encourage you to opt for the online response at this present time).
  • If you do not wish to make changes online you can post the form back to  - Electoral Registration Officer, Hambleton District Council, Civic Centre, Stone Cross, Rotary Way, Northallerton, DL6 2UU
  • No Changes to make? You can call 0800 197 9871 or text 80212 to register no changes.
  • If we do not receive a response we will make every attempt to get a response from you. This may be by sending reminder forms, telephone or a visit to your property.

Due to the COVID-19 outbreak and to protect our canvassers we may not visit your property until it is safe to do so.

Route 3

  • Care Homes and Nursing Homes will be contacted shortly to find out who the responsible person is (A responsible person is defined as being any person who lawfully holds or has access to and may lawfully disclose information to the ERO in respect of each person who is residing at a property and is eligible to be registered) and to agree the best form of communication. They will be sent a form for the property with a list of electors registered to vote at the address. 

Useful Information

Key Dates

  • The annual canvass will begin on 15 July 2020
  • Route 1 emails will be sent from 15 July 2020 (sent from [email protected] )
  • Route 1 forms will be dispatched around 23 July
  • Route 2 forms will be dispatched around 23 July
  • Route 3 canvass will begin in October
  • The revised register of electors is usually published by 1 December each year 

Recently moved house?

If you have recently moved house and registered for Council Tax your details will not be entered onto the electoral register automatically. You have to make a separate application to register to vote.

Registering to vote online is the quickest and easiest way.

New Residents

Any person who has been added to the form will need to make a separate application to register to vote.

Registering to vote online is the quickest and easiest way.

If you have provided an email address we will email you the link to register, alternatively a paper application form will be sent to you.

What could happen if you don't respond?

  • You will receive reminders via email, paper form, telephone or a door knock.
  • If you do not respond, an Electoral Canvasser will either call you if we have your telephone number or visit to collect the information required
  • If you do not provide the requested information you could be fined up to £1,000
  • If you fail to respond you could lose your right to vote

Due to the COVID-19 outbreak and to protect our officers we may not visit your property until it is safe to do so.

I’ve already registered, will I still get an annual canvass communication?

You will be contacted every year to find out if there have been any changes to who is living at your address. If there are changes, you must provide the information requested. The purpose of the canvass communication is to confirm who lives at your address. This means we can invite other residents, including any 16 and 17 year-olds, to register to vote if we need to.

How do I complete the information requested on the canvass communication?

Responding to the canvass communication only takes a few minutes. Follow the details on how to respond shown on the communication (we strongly encourage you to opt for the online response). You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there are no eligible residents, you should state why this is the case. If anyone listed on the form is not living at your address, their name/s should be clearly crossed through.

Data protection

We will only use the information you give us for electoral purposes. We will look after personal information securely and we will follow the data protection legislation. We will not give personal information about you or any personal information you may provide on other people to anyone else or another organisation unless we have to by law.