Household collections

Coronavirus update

We will recommence this service from 22 June 2020 however due to COVID 19 we will be reinforcing the following restrictions:-

• All items must be available for collection at the edge of the property nearest the highway,
• We are unable to knock on doors to gain access to garages or back gardens,
• Under no circumstances can we enter properties. 

 For updates and more information, see our coronavirus information pages here:

• Coronavirus (COVID-19) information

Collections

The council will remove household waste items by special arrangement for which a minimum charge of £53.04 is payable for up to 4 items. 

This service includes the collection of furniture and white goods from a domestic property and items you would normally take with you when moving house. We will not remove fixtures and fittings or DIY waste. We will only remove items smaller than 6ft which can be lifted by 2 operatives.   

Price

A minimum charge of £53.04 is payable for up to 4 items (can include a maximum of 2 white goods). We cannot give exact prices for this service as various factors have to be taken into consideration such as the location and type of items. This often requires the Visiting Officer confirming the fee after the officer has viewed what has to be collected.

Collection location

All items to be collected must be left at the edge of the property nearest the highway for collection, we will not collect from inside the property.

Access to collect items must be clear.

What can be collected

The table below details what can and can't be collected but we're unable to include all items therefore further advice can be provided by the Customers Services Team.

Further information

For further details of this service and charges please ring 01609 779977.