- Please be aware self isolation is not considered a reason to receive an assisted collection.
- Please remain 2 metres from the collection crews at all times
- Please disinfect bin handles when putting bins out for collection
ALL assisted collections in the Hambleton District must be applied for.
We are able to offer assisted collections to those who are incapable of putting their wheeled bin or recycling box out.
It is the council's policy to only offer assistance where there is no one at the property who is capable of moving the refuse/recycling bins/box. If you think you may be eligible, please complete the online enquiry form below or call Customer Services on 01609 779977.
Applications are subject to approval, please continue to put your containers out until you have had your application confirmed by a Waste & Street Scene officer either by phone/email/post. Each case will be assessed individually and may not be approved. A site visit may be required.
If the council is notified of a change of occupiers, the property will be removed from the assisted list and the crews will be instructed to stop assisting. New occupiers will have to apply with their individual circumstances assessed.