Last updated 14/05/2020.
Please help to protect you refuse, recycling and garden waste crews who are doing their utmost to keep the service running.
Can we kindly ask resident to remain a safe distance of greater than 2 metres from our collection crews at all times and to disinfect their bin handles when they put them out for collection.
Parking your car
With so many people at home at the moment please consider where you park your car. If the refuse vehicle can't get down your street because of your parked car we won't be emptying your bins or your neighbours' and we're unable to return to empty bins at a later date.
If you are showing symptoms or self isolating
If you are self isolating or where one or more persons have symptoms of Coronavirus waste must be put in plastic bags, tied securely and then put inside another plastic bag and again securely tied. Please disinfect the bin handles afterwards. Wait 72 hours before putting this bagged waste in your wheeled bin for collection. Do not put any bagged waste into your recycling bin.
We are still collecting green bins as scheduled, although the time may differ on the day as we're dealing with an increased load.
Due to the effects on staff numbers delivering services due to COVID 19 precautions the following services will not be undertaken until further notice;
- Special collections are to be suspended
- We will be unable to return for bins once the lorry has been past your property
- There will be limited or no collections of fly tipped material
- Road sweeping by the mechanical road sweeper is to be suspended
- Large and bulky waste removal services have been suspended
Dog waste bins
Due to staffing capacity we are reducing the emptying of dog waste and litter bins to enable us to maintain collections of household, recycling and garden waste. Wherever possible can dog walkers please take bagged dog waste home to deposit in their black household bins.