Housing support services

Housing support services

North Yorkshire County Council commissions the following housing related support services:

North Yorkshire Homeless Prevention Services

Homeless prevention support services across each of the 7 Districts/Boroughs of North Yorkshire for people aged 18 and over who are experiencing difficulties in their housing situation, or who are homeless or at risk of becoming homeless.

The main aim of these services is to develop or sustain a person’s capacity to live independently within the community, thus preventing loss of their home or tenancy.

To find out further information and what support is available please contact the Homeless Prevention Support Service in your local area:



Service Provider


Craven STAY

Horton Housing


Hambleton Homeless Prevention Service



Homestay Harrogate – 01423 704109

Home Group


Richmondshire Homeless Prevention Service



Ryedale STAY

Horton Housing


Scarborough STAY

Horton Housing


Selby STAY

Horton Housing

North Yorkshire Integrated Domestic Abuse Services

Support service across North Yorkshire for people who are experiencing or at risk of domestic abuse.

There are 2 elements to the service:

  • Refuge provision for Women and Children - to provide a refuge service that is safe and secure, providing a holistic approach toward the assessment of need and risk and a clear support pathway for women (aged 16+ years) and women with children.    
  • “Making Safe” floating support service for victims/survivors - to provide a “Making Safe” service for victims/survivors, including children and young people through community support and the delivery of specialised accommodation related support in a floating support setting enabling them to remain safe in their own home or to continue to live independently in other accommodation.

The service is provided by Independent Domestic Abuse Services (IDAS) across North Yorkshire.

To find out further information and what support is available please contact IDAS or tel: 03000 110 110 or the 24 hour National Helpline – 0808 2000 247

North Yorkshire Support Service for Gypsies, Travellers, Roma and Showpeople

An accommodation and health promotion related support service across North Yorkshire for Gypsies, Roma, Travellers and Showpeople (GRTS).

The main aim of the service is to support GRTS to maintain their cultural identity and develop the skills and confidence necessary to allow them to live independently whether this is on sites, (official, temporary, unauthorised – these may be on the roadside), or in housing.

The service, GaTEWAY (North Yorkshire), is provided by Horton Housing across North Yorkshire.

To find out further information and what support is available please contact GaTEWAY