Call 999 - in an emergency
You should only dial 999 if:
- there is danger to life
- there is the use, or immediate threat of use, of violence
- there is serious injury to a person and / or serious damage to property
- a crime is, or is likely to be serious, and in progress
- an offender has just been disturbed at the scene
- an offender has been detained and poses, or is likely to pose, a risk to other people
- a road traffic collision involves, or is likely to involve, serious personal injury
- a road is blocked after a road traffic collision, or there is a dangerous or excessive build up of traffic
Call 101 - for all non-emergencies
For general enquiries (for example, to contact an officer or police station) or to report an incident that does not require immediate attention, dial 101. Calls are charged at 15p.
After dialling 101, you will be given four options:
- press 1 to report a crime, incident, or to provide information. (You may be placed in a queue - if so, please stay on the line rather than redialling).
- if you know the name of the person or department you wish to talk to press 2. Ask for the person by their first and last name, without their rank. Please note for security reasons, some people cannot be asked for via 101.
- to speak to a custody suite, press 3.
- for lost and found property enquiries, press 4
You can email the police
Send enquiries to email@example.com - please include as much detail as possible in your message, including:
- first name
- second name
- date of birth
- home address, with postcode
- contact phone numbers (home / work / mobile):
Contacting us out of hours
If you need to contact us out of our normal working hours (see our hours here);
- see a list of emergency contact details
- fill in a contact form and we will respond as soon as we are able