Warm homes

Help to Heat

The Home Heating Cost Reduction Obligation scheme (HHCRO or "the Affordable Warmth Obligation") offers support to eligible applicants to enable them to reduce the cost of heating their property through the installation of energy efficient measures.

It requires energy suppliers to promote the installation of measures that lead to savings on energy bills, such as the installation of insulation and heating measures.

In order to benefit from this Energy Company Obligation (ECO) you must own your own home or have the permission of your landlord, including if your property is owned by a social housing provider or management company.

Am I eligible?

You may be eligible for ECO if you receive the Warm Home Discount or you receive at least one of the following benefits and satisfy the relevant income requirements, where applicable:

  • Armed Forces Independence Payment
  • Attendance Allowance
  • Carer's Allowance
  • Child Benefit (unless the household’s relevant income does not exceed the amount set out in Chapter 3 of scheme guidance)
  • Constant Attendance Allowance
  • Disability Living Allowance
  • Personal Independence Payment
  • Severe Disablement Allowance
  • Pension Guarantee Credit
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Jobseeker's Allowance (JSA)
  • Income Support
  • Industrial Injuries Disablement Benefit
  • Mobility Supplement
  • Tax Credits (Child Tax Credits and Working Tax Credits)
  • Universal Credit

If you do not meet this criteria but have a total Gross Household Income not exceeding £30,000 per annum. (Employed and/or Pensionable income and/or benefit payment) and meet the council’s criteria for fuel poverty you may be eligible for Flexible eligibility:

How to apply

You can contact a local accredited installer in your area here:

Help and advice

  • Your local Energy Efficiency Supplier
  • YES Energy Solutions Tel: 01422 880100
  • Energy Savings Advice Service Tel 0800 444202 - for general advice
  • J & J Crump & Son Tel 0800 783 3127 
  • Warm & Well in North Yorkshire Tel 01609 767555
    • Warm and Well can also provide a FREE home visit to assess the property, occupants' energy needs and provide tailored advice on:
      • Supplier comparison, switching and billing advice
      • Consider eligibility for the Priority Services Register or Warm Homes Discount
      • Assist with energy debts and applying for grants
      • Advice on what energy efficiency measures could be installed


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