Council Tax advice
We understand residents may have concerns about the current Coronavirus situation. Whether you would like additional support with managing your Council Tax or have faced disruption to finances because of the coronavirus, we'll be working with you to look at ways to make things easier.
How can I pay my council tax bill?
The quickest way to pay is to use our secure online payment method using your Council Tax account number here:
You can see your Council Tax account online here:
COVID-19 hardship fund
As part of its response to coronavirus, the government is providing local authorities in England with grant funding to support economically vulnerable people and households in their local area.
The expectation is that we will provide all recipients of working age Council Tax Reduction (CTR) with a further reduction in their annual council tax bill of up to £150.
Where someone’s liability for 2020/21 is, following the application of CTR, less than £150, then their liability will be reduced to nil.
If you currently receive CTR, there is no need for you to make a separate claim for a reduction under the scheme. We will assess who is eligible for support from the hardship fund and automatically rebill those people.
When assessing eligibility for the reduction, we will not take into account whether you have been affected, directly or indirectly, by coronavirus.
Help with your finances
If you're currently needing help with finances, or anticipate that you may need help in the future, you’ll find helpful advice by visiting the Money Advice Service below
If your income is affected by the Coronavirus you may be able to claim sick pay or benefits to support you. For more information please see here:
You can find more information on Universal Credit and sick pay here:
Council Tax bills have been issued which give further details of the amount owing and the dates the payments are due by. We recognise that sometimes households struggle to pay their bills, therefore please get in touch with us should you get into any financial difficulties.
Remember, the sooner you let us know, the sooner we can help.
If you’re on low income or state benefits you may be able to get assistance through the Council Tax reduction scheme. You can find out more here:
If you miss a payment we will issue a reminder notice. We want to help you pay your Council Tax, and we may be able to come to a payment arrangement that you can afford. If you don't let us know that you are having difficulty making regular payments, you may incur further costs and charges which will have to be paid.