Accessibility statement

This accessibility statement applies to 

This website is run by Hambleton District Council. We want as many people as possible to be able to use this website. That means you should be able to read and understand our content on any internet-capable device. 

We create content to meet the accessibility standards outlined in this statement. 

You should be able to: 

  • understand everything written on the website 
  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

AbilityNet has advice on making your device easier to use. 

How accessible this website is 

Some parts of this website are not fully accessible, you can find these on our Known Issues page.

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us: 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please use the speech bubble button in the bottom left “Please rate this page”, and describe the problem as best you can. This informs our web team exactly which section of the website needs attention. 

Please leave some contact details if you want a response. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your report, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment. 

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Review date

This accessibility statement was last checked in November 2021 and is due to be reviewed in April 2022.

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