Non-domestic and business rates

Pay business rates

Complete our form to set up a Direct Debit for business rates, change your existing bank details or your instalment plan.

You will need to be a current registered liable party to be able to set up a Direct Debit.

Please do not use this form if you are in arrears and have received a court summons or final notice.

You will need:

  • your bank or building society account sort code and account number
  • the address of the relevant property
  • your phone number or an email address

This is the most convenient way to pay your Business Rates - just give us the details once and no need to remember to make the payments. If the amount you have to pay changes we will tell you in writing, and we will automatically alter the amount we collect.

Other payment methods

Please note, for security reasons we do not publish our bank details. The quickest method is to use our secure online payment system to pay directly into our account.


You can pay over the phone by calling our 24-hour automated telephone payment line on 01609 767230. You will need your credit or debit card details and your account reference number.

Post Office

You can pay at any Post Office using a bill that has a barcode on it. Post Offices will accept cash, cheques, and debit/credit cards up to a value of £999. If your current bill does not show a barcode you can request a new bill here:

Your nearest Post Office branch can be found here.


You can pay at any PayPoint outlet using a bill that has a barcode on it. All PayPoint outlets will accept cash and many outlets will also accept cheques and debit/credit cards. Payments up to the value of £200 can be made per transaction. If your current bill does not show a barcode please contact us on 01609 779977 to request a new bill. Your nearest PayPoint outlet can be found here.

Cash and cheque

You can pay in cash or cheque at any of our offices. You can find where your local office is and when its opening times are here.

Are you having problems paying?

If you are having difficulty making any payment we can help you by agreeing a payment arrangement with you. You should contact us immediately to make an arrangement.

Further information

Further information about the business rates system, including transitional and other reliefs, are on the website.

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