Pest control

05/01/2021 COVID 19 Update

Please note that during the current COVID-19 restrictions Pest Control Officers will be unable to enter residential premises unless there is an immediate risk to health, the property is vacant or the issue is in an outdoor space.  

Public health pests are best dealt with by professional pest controllers because successful treatments require a high degree of knowledge and skill. All our Pest Control Officers have up-to-date qualifications and knowledge of the laws relating to pest control. The staff are trained to the highest standard: The Royal Society of Health - Pest Control (RSHPC)

We do not provide a service for:

  • pigeons
  • red squirrels
  • foxes
  • bees

Our pest control service will undertake treatments for:

  • rats
  • mice inside the home
  • ants
  • fleas
  • moles
  • grey squirrels
  • cluster flies
  • wasps
  • moths
  • beetles
  • cockroaches

We also offer a pest management service for businesses and our portfolio of commercial contracts include food producers, farms, nursing homes and schools.

Fees and charges from 1 April 2021

If you are in receipt of means-tested benefits, you will be charged at a reduced rate (minimum £30 including VAT). These include:

  • housing benefit and Council Tax reduction
  • income support
  • pension credit guarantee
  • Employment and Support Allowance (ESA) - income based
  • Job Seekers Allowance - income based
  • Universal Credit

We will need to see proof that you are in receipt of benefit for this discount to apply. 

Payment is per treatment. The Pest Control Officer will assess the property and discuss when it is best to undertake treatment. Complete eradication cannot be guaranteed.

Domestic and commercial premises

Domestic and commercial
With VAT
Advice visit £48.72 £58.46 If treatment completed at time of advice visit this payment would be deducted from the cost of the treatment.

Domestic premises

Domestic premises
Means-tested benefits

Advisory visit

No treatment needed - including if called out and bees found

£58.46 (48.72 +VAT) £29.23 (24.36 + VAT)

Appointment cancelled 

Either on the day of the appointment or after midday the day before or missed appointment

£58.46 (48.72 + VAT)

£29.23 (24.36 + VAT)

This is for a maximum of 3 visits per treatment to a private/domestic dwelling with limited outbuildings. Larger premises will have a contract rate applied.
£77.84 (64.87 + VAT) £38.93 (32.44 + VAT)


(Note we do not treat bees, if an officer is called out and attends the property and bees not wasps are present there will be no refund of the fee)

£58.46 (48.72 +VAT) £29.23 (24.36 + VAT)

Cluster flies Includes 2 loft spaces

Each additional loft
£77.93 (64.94 + VAT) £38.96 (32.47 + VAT)
£19.49 (16.24+ VAT) £9.74 (8.12 + VAT)
up to 3 bedrooms
£77.93 (64.94 + VAT) £38.96 (32.47 + VAT)
each additional bedroom £19.49 (16.24 + VAT) £9.74 (8.12 + VAT)
Carpet moths
up to 3 bedrooms
£93.60 (78.00 + VAT) £46.80 (39.00 + VAT)
each additional bedroom £19.49 (16.24 + VAT) £9.74 (8.12 + VAT)


Each visit

£77.93 (64.94 + VAT) £38.96 (32.47 + VAT)

Grey Squirrels 

This is for a maximum of 3 visits per treatment inside PRIVATE/DOMESTIC DWELLINGS ONLY

£77.93 (64.94 + VAT) £38.96 (32.47 + VAT)


This is for a maximum of 3 visits per treatment within a private/domestic garden (Final fee may be adjusted subject to survey of the garden)

£77.93 (64.94 + VAT) £38.96 (32.47 + VAT)

Commercial premises 

Commercial premises
With VAT    
Rodent destruction - Commercial. Contract per hour £67.07 £80.48

Minimum Contract - 2 Hours

Normally visits are spaced at 8 Weekly Intervals or as agreed with customer
Rodent destruction - Commercial Non Contract per treatment £67.07 £80.48 This is an hourly rate

Contact us

Please ring us on 01609 779977 to report a pest problem. When you ring us please have the following details to hand:

  • name
  • telephone number
  • email address
  • address of where the pest problem is
  • type of pest
  • either your Council Tax Reduction number or a debit card/credit card

More information

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