Consultation Calendar 2009/10

Additional council consultation services are listed below

Calendar of Consultations in Hambleton for 2009/10 (listed in date order)
REG. REF.
SERVICE
CONSULTATION
TIME FRAME
METHODOLOGY
TARGET GROUPS
OBJECTIVES
CONTACT
OUTCOME
 Development ManagementPlanning Applications & other applications under the Planning ActConsultation period normally 21 daysWeb site, Parish Council notifications & (occasionally) local newspapersLandownersTo encourage participation in Planning mattersTim WoodThe decisions on planning applications & the reports prepared leading to the decisions can be viewed online
09/21Environmental Health(NI 182) Satisfaction of Businesses with Regulatory Services(Environmental Health & Licensing Regulatory Services)April 2009 to March 2010QuestionnaireBusinessesTo gather information from businesses to determine whether they considered if their business had been treated fairly and the contact was helpful.Susan Bolland80% of businesses were satisfied with the service they received from the Environmental Health & Licensing Sections
09/01Community PlanningNVCF Consultation & Northallerton Carnival (Focus on Town Square)July 2008 to December 2010Area Forums, Groups & Road show Members & ResidentsTo gain feedback on draft plans for an enhanced Town SquareMark Haynes & Peter Coleongoing
 Housing BenefitsCustomer SurveyFebruary 2009QuestionnaireResidents in receipt of benefitTo monitor views and invite comments on the housing benefits serviceSue GrantClick here Opens in a new window to view results.
09/29Lifestyles Serviceseng-AGE into Sport surveyApril 2009QuestionnaireResidents over 50yrs of ageTo understand the needs & interests of older peoples' leisure activitiesLisa WilsonClick here Opens in a new window to view results.
 Community Engagement WorkstreamElements of community engagement11 May to 19 June 2009Freepost questionnaire in Hambleton NewsResidentsTo gauge residents' views about the importance of community engagement methodsDave GoodwinThe low response rate has prevented any useful interpretation of the results. Future consultation engagement processes will be re-assessed. Click here Opens in a new window to view results.
 Housing Housing Enablers - Awareness14 June 2009 Survey forms at North Yorkshire County Show eventLandownersTo identify land for Rural HousingAmanda Madden200 leaflets handed out - no questionnaire responses received from the Show event
 Economic DevelopmentQuarterly Tenants SurveyJune/Sep/Dec
2009		Telephone & face-to-face interviewsTenantsTo establish satisfaction levels of tenants in council owned offices and industrial unitsJudith Turner & Clair HewittApril Opens in a new window, September Opens in a new window and December Opens in a new window quarterly results.
09/03Housing Attendance at the Great Yorkshire Show, Harrogate14 & 15 July 2009QuestionnaireLandownersTo promote the work of the NY Rural Housing Enablers to landowners and make contact in relation to exception sites & land availabilityAmanda MaddenNo questionnaire forms were received from the Show event
09/02HousingGypsy and Traveller Caravan Count16 July 2009QuestionnaireCaravan Park Visitors/ResidentsTo consult with the community to review the services that need improvements or deliveringHelen Fielding & Amanda MaddenThe information from the survey forms will help to identifiy the services required and, where possible, pitches could be located.
 Community Safety'Respect' Local Perception Surveys (Bedale)17 July 2009QuestionnaireResidentsTo establish views on crime and nuisance perceptionGeoff LodgeEvent postponed to a later date due to bad weather disrupting the survey
09/04HousingHousing Needs Survey (Leeming Bar & Aiskew)21 July 2009QuestionnaireResidents & LandownersTo consult with members of the public in relation to housing needs to support the proposed allocations in the parishAmanda MaddenWe will need to consider our next step to enable a true and accurate housing need to be assessed in relation to the proposed allocated sites at Leeming Bar and Aiskew - to ensure that the right tenure and type are built for the affordable provision of the development.
09/09HousingHousing Needs Survey (Crakehall with Langthorne Parish)6 August to 1 September 2009QuestionnaireResidentsTo ascertain the housing need in the parishAmanda MaddenClick here Opens in a new window to view results
09/10HousingHousing Needs Survey (Scruton Parish)10 August to 1 September 2009QuestionnaireResidentsTo ascertain the housing need in the parishAmanda MaddenAn Open Public Meeting was held on 1 December 2009 to enable residents to hear the findings of the HNS. It was agreed that further work be undertaken in respect of the site and a visit has been held with Planning and Highway colleagues. Draft layouts will be presented to the parish council at a meeting due to be held in January 2010.
09/13Planning PolicyDomestic Extensions Supplementary Planning Document (SPD) Consultation14 August to 25 September 2009Questionnaire & eventTown/parish councils, communities, businesses, residentsTo seek views on draft design adviceGraham BanksThe consultation event was well attended. Responses are being considered and alterations made to the documents where appropriate. It is intended to publish as a Consultation Statement in Summer 2010
09/08Environmental HealthNoise Complaint Survey30 October to 1 December 2009QuestionnaireService UsersTo determine the level of customer satisfaction and identify improvementsJoy SwithenbankClick here Opens in a new window to view results
 Community Safety'Respect' Local Perception Surveys (Great Ayton)28 August 2009QuestionnaireResidentsTo establish views on crime and nuisance perceptionGeoff LodgeClick here Opens in a new window to view results.
09/15HousingHousing Enablers - Awareness29 August 2009Survey forms at Wensleydale Show eventLandownersTo promote the work of the Rural Housing Enablers to landowners and make contact in relation to exception sites and land availabilityAmanda MaddenNo questionnaires were given out due to weather. However, attendance raised awareness and the exercise will be repeated next year.
 Community Safety'Respect' Local Perception Surveys (Stokesley)11 September 2009QuestionnaireResidentsTo establish views on crime and nuisance perceptionGeoff LodgeClick here Opens in a new window to view results
09/16HousingChoice Based Lettings Consultation (Bedale)15 September 2009Questionnaire & EventMembers & ResidentsTo consult with key partners and end users prior to the implementation of the initiativeHelen FieldingThere was a very poor turn out at Bedale. Information was given out to two members of the Town Council.
09/17HousingChoice Based Lettings Consultation (Thirsk)23 September 2009Questionnaire & EventMembers & ResidentsTo consult with key partners and end users prior to the implementation of the initiativeHelen FieldingThis event was well publicised but had a very poor attendance with only three questionaires taken. One was filled in and handed in at the event but the others were taken away to be completed.
09/12Planning PolicyConservation Area Appraisals Supplementary Planning Document (SPD)25 September to 20 November 2009QuestionnaireTown/parish councils, communities, businesses, residentsTo seek local views on draft guidanceGraham Banks & Clare BoothThe consultation event was well attended. Responses are being considered and alterations made to the documents where appropriate. It is intended to publish as a Consultation Statement in Summer 2010
09/18HousingChoice Based Lettings Consultation (Northallerton)29 September 2009Questionnaire & EventMembers & ResidentsTo consult with key partners and end users prior to the implementation of the initiativeHelen FieldingThis consultation event was poorly attended despite multiple avenues of promotion. Only 4 people attended to enquire about the Choice Based Lettings process.
 Economic DevelopmentBusiness (Employment) SurveySeptember 2009QuestionnaireResidentsTo monitor trends in employment and skills in the industrial areas that have been traditionally developed by the councilJudith Turner & Clair HewittDue to the poor response rate and lack of reliable data, the ongoing validity of the survey has been reviewed and this survey will not be undertaken in future years.
09/06EnvironmentPublic Satisfaction Survey on Waste, Streetscene & RecyclingSeptember/October 2009Questionnaire Residents (random sample)To monitor residents' satisfaction on waste, streetscene & recycling servicesEric KendallClick here Opens in a new window to view results
09/14HousingAffordable Housing Seminar30 September 2009Road ShowResidents & Parish CouncilsTo raise awareness & engage members of the need to deliver local homes for local people in rural areasAmanda MaddenEvent cancelled as not all speakers are available on 30 September to participate in the roadshow
09/23LifestylesLocal Democracy Week5-9 October 2009EventSchool ChildrenEngaging with 14-16 year olds to promote local democracyLisa WilsonClick here Opens in a new window to view results
09/19HousingChoice Based Lettings Consultation (Easingwold)6 October 2009Questionnaire & EventMembers & ResidentsTo consult with key partners and end users prior to the implementation of the initiativeHelen FieldingThis was a well attended consultation event with a range of attendees seeking understanding about the new allocations process (CBL) to be introduced from Summer 2010. It was felt that this was a fairer process to allocate social housing but still required some work to ensure that the banding is correct.
09/20HousingChoice Based Lettings Consultation (Stokesley)14 October 2009Questionnaire & EventMembers & ResidentsTo consult with key partners and end users prior to the implementation of the initiativeHelen FieldingConcerns were raised at the term biddings, it was felt that Note or Registration of Interest would be better. Discussions were held in relation to new build rural properties - concerns that these would not have any restrictions on. It was reiterated that these properties would be controlled via a s106 agreement. There were 9 attendees and only one questionnaire was given out.
09/11Community Planning'From Ideas to Implementation' event28 October 2009EventResidentsA district-wide learning & networking event to demonstrate how Area Group Plans and Parish Plans are becoming a reality. Also to provide information on volunteering opportunities across Hambleton and details of future priorities of Yorkshire Forward.Mark Haynes & Peter Cole30 members of the Hambleton Strategic Partnership attended the event to share ideas and experience of delivering community-led projects. No questionnaire forms were received from the event, though as a result of the positive feedback received it was agreed that a similar event be held in October 2010. Community-led environmental initiatives to combat climate change were identified as a key priority for those delegates present. The comments received and issues identified at the event will help inform the review of the Hambleton Community Plan.
09/22HousingHousing Needs Survey (Seamer)29 October to 14 November 2009QuestionnaireResidentsTo be able to gain a true picture of the housing need in the parishAmanda MaddenClick here Opens in a new window to view results
 Community Safety'Respect' Local Perception Surveys (Thirsk)2 & 3 November 2009QuestionnaireResidentsTo establish views on crime and nuisance perceptionGeoff LodgeClick here Opens in a new window to view results
 Community Safety'Respect' Local Perception Surveys (Northallerton)4 & 5 November 2009QuestionnaireResidentsTo establish views on crime and nuisance perceptionGeoff LodgeClick here Opens in a new window to view results
09/07Development ManagementCustomer Service Survey for BPI projectNovember 2009 to Spring 2010Questionnaire, customer user group & online pollService usersTo ensure work undertaken on BPI project is delivering improvements as planned Tim Woodongoing
09/30Leisure CentresAnnual User surveys14 November - 21 November 2009Self completion QuestionnaireLeisure Centre usersTo identify our typical user profiles and to determine what our customers value as important and their satisfaction levels with the leisure facilities in order to feed our continuous improvement. Leanne DunningMeasure User profile against Performance Indicators and identify corporate and site specific issues arising from the surveys. Actions are drawn up, and a summary of these are displayed on the Customer Information Point in the Centre for users to view. Click to view Hambleton, Opens in a new window Thirsk, Opens in a new windowStokesley Opens in a new window and Bedale Opens in a new window survey results
09/26Operational ServicesStokesley Recycling Survey17 December 2009 - 15 January 2010QuestionnaireResidentsConsultation in response to a complaint in order to identify problemsLucy WoodallClick here Opens in a new window to view results
09/25Housing BenefitsCustomer SurveyJanuary 2010QuestionnaireResidents in receipt of benefitTo measure the satisfaction levels of customers who use the benefit service and identify improvements Liz CraggsClick here Opens in a new window to view results
09/24Environmental HealthDisabled Facilities Grant Prioritisation System ConsultationFebruary 2010QuestionnaireCustomers and stakeholdersTo consult on the introduction of a prioritisation scheme for application for disabled facility adaptationsSusan BollandClick here Opens in a new window to view results
09/27HousingScruton Community Consultation11 March 2010QuestionnaireTenants, residents, Parish CouncilTo present the draft sketches for the proposed development and take on board comments and concerns raisedAmanda MaddenClick here Opens in a new window to view results
 Local Land ChargesSurveyMarch 2010QuestionnaireHIPS Providers/
Personal Searchers/
Solicitors		To monitor customers views on service and suggest improvementsMaria Shiel DodsSurvey deferred until March 2012
 Leisure Facilities UnitTri-annual Council wide Leisure non-users SurveyApril 2010Professional organisation to undertake surveyResidentsTo gauge non-user residents' views on leisure servicesLeanne DunningSurvey deferred until Jun 2010

 


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